SaltstoneSolutions.com

At Saltstone Solutions, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your personal information when you visit and shop on saltstonesolutions.com.

1. Data Controller

Saltstone Solutions is the data controller responsible for the processing of your personal data. If you have any questions regarding privacy or data protection, please contact us at:

Email: info@saltstonesolutions.com
Org nr: 556940-6514

2. What Information Do We Collect and Why?

We collect personal data that you provide directly to us when you:

  • Place an order
  • Create an account
  • Contact customer service
  • Subscribe to our newsletter

Examples of data collected:

  • Name and contact information (address, email, phone number)
  • Payment information (handled through payment providers)
  • IP address and user behavior (for analytics and improvement)

The purpose of collecting this data is to:

  • Fulfill orders and arrange delivery
  • Provide customer service and handle returns
  • Comply with legal obligations (e.g., accounting requirements)
  • Send relevant marketing, if you have consented

3. Legal Basis for Processing

We process your personal data based on:

  • Contractual necessity: to fulfill purchases and deliveries
  • Legal obligation: such as compliance with accounting laws
  • Legitimate interest: improving our services and customer support
  • Consent: for marketing and newsletters (you may withdraw your consent at any time)

4. Data Retention

We only retain your personal data for as long as necessary to fulfill the purposes mentioned above or as required by law (e.g., bookkeeping regulations require data to be stored for 7 years).

5. Third Parties and Data Sharing

We only share your personal data with trusted third parties when necessary, such as:

  • Payment providers (e.g., Klarna, Stripe, Swish)
  • Logistics partners (e.g., PostNord, DHL)
  • IT and system providers (e.g., e-commerce platform, email services)
  • Accounting or bookkeeping firms

All partners are contractually obligated to handle your data securely and in accordance with the GDPR.

6. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data (data subject access request)
  • Correct inaccurate or incomplete data
  • Request deletion of your data (in certain cases)
  • Object to or restrict processing
  • Request data portability
  • Lodge a complaint with a supervisory authority (e.g., the Swedish Authority for Privacy Protection, IMY)

To exercise any of these rights, contact us at info@saltstonesolutions.com.

7. Cookies

We use cookies to improve user experience, analyze website traffic, and personalize content. For more details or to change your cookie settings, please refer to our [Cookie Policy].

8. Policy Updates

We may update this policy from time to time. The latest version is always available on saltstonesolutions.com. In case of significant changes, we will notify you via email or on the website.